Contact Us
Talk to a person
Every message sent to APOLLOCHI is read and answered by a person, not a bot. We reply to every email within 1 business day, Monday to Friday. If you write to us over the weekend you will hear back on Monday.
hello.apollochi@gmail.com
The fastest way to reach us for anything: order status, product questions, returns, warranty claims.
Contact form
You can also use the form on this page. It reaches the same inbox. If your question is about an existing order, please include your order number — it saves us a round trip.
Support hours
Monday to Friday, 9:00am – 6:00pm Singapore time (GMT+8). That is roughly 11:00am – 8:00pm AEST, so a message sent during the Australian working day is usually answered the same day.
Business details
APOLLOCHI
Sole proprietorship registered in Singapore
UEN 53528830A
Singapore
Our full registered address is on file with the Accounting and Corporate Regulatory Authority of Singapore and is provided to payment and advertising partners for verification. If you need it for a formal matter such as a returns dispute or a legal notice, email us and we will send it to you.
Returns
Please do not send anything back before contacting us — email first and we will issue an RMA number and the correct return address. Full details are in our Returns & Refunds Policy.
Common questions
Delivery times, tracking, warranty and payment questions are answered in detail on our FAQ page. You may find your answer there faster than we can reply.